Your privacy is important to Soko Janja and always has been. So we've developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. Please take a moment to familiarize yourself with our privacy policy and let us know if you have any questions.
By visiting Soko Janja, you are accepting the practices described in this Privacy Notice.

 

  1. How Personal Information about Customers is used?

User data may be shared with Soko Janja providers to improve order processing and customer service. It may also be used both for marketing research purposes and customer relation management.


What is done with your personal information?
User data collected helps us to personalize our website according to each user's wishes and preferences. Offering you the most spontaneous and friendly surfing experience is our priority. Data collected are for statistical purposes only and help us to:

  • Process orders.
  • Deliver products and services.
  • Develop products and services.
  • Process payments and communicate with you about your orders, products and services.
  • Keep and update our database and your accounts with us.
  • Prevent and detect fraud and abuse on our website.
  1. What about Cookies?

Cookies are unique identifiers that we transfer to your device to enable our systems to recognize your device and to provide features to make your navigation experience unique and targeted.

The acceptance of cookies is not a requirement for visiting our site. However we would like to point out that the use of the 'cart' functionality on the site and ordering is only possible with the activation of cookies. Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the site and they are stored by your internet browser on your computer's hard drive. Cookies can be used to recognize your internet protocol address, saving you time while you are on, or want to enter, the site. We only use cookies for your convenience in using the site and not for obtaining or using any other information about you. Your browser can be set to not accept cookies, but this would restrict your use of the site. Please accept our assurance that our use of cookies does not contain any personal or private details and are free from viruses.

  1. What is the accuracy of the Personal Data provided to Soko Janja?

You declare and guarantee that you are the owner or have the necessary rights on the content that you transmit to us; that at the date of its transmission (i) the content is exact and true, (ii) the use of the content does not contravene any of our policies and will not be damaging to any third party.

  1. Examples of Information Collected:
  • Information you give us: You provide such information when you search, buy or communicate with customer service. For example, you provide information when you search for a product; place an order through Soko Janja; provide information in your account and communicate with us by phone or e-mail. As a result of those actions, you might supply us with such information as your name, address, and phone numbers; credit card information; people to whom purchases have been shipped, including addresses and phone number; content of reviews and e-mails to us.

 

  • Automatic information: Examples of the information we collect and analyse include the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information such as browser type, version, and time zone setting, browser plug-in types and versions, operating system, and platform; purchase history, which we sometimes aggregate with similar information from other customers.; the full Uniform Resource Locator (URL) clickstream to, through and from our website, including the date and time; cookie number; products you viewed or searched for; and the phone number you used to call our number. We may also use browser data such as cookies, flash cookies, or similar data on certain parts of our website for fraud prevention and other purposes. We may also collect technical information to help us identify your device for fraud prevention and diagnostic purposes.

 

  • Information from other sources: Examples of information we receive from other sources include updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communicate more easily; account information, purchase or redemption information, and page-view information.
  1. What are your rights?

If you are concerned about your data you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage you also have the right to ask us to stop using your personal data for direct marketing purposes.

 

 


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